Customer Relationship Management

"How you gather, manage, and use information will determine whether you win or lose."

Organisations with diversified business, products, complex solutions and larger geographical presence, ThoughtMaQers timely have made it significant that customer relationship management (CRM) services is often essential and add value to their business. Our CRM services focuses on your business priorities - building satisfactory customer experiences that will delight your existing clients and help you acquire new ones more quickly.

  • Lead Generation
  • Increase Customer Satisfaction
  • Snowballing Productivity
  • Augment Retention Rates
  • Faster Sales
  • Information Sharing Between People

Our Aim is to streamline your organization business efficiently and bring in excellence, saving invaluable time and resources. We provide services to manage the entire sales process, from initial lead qualification to opportunity management, forecasting, and eventually deal closure.

Features of a CRM:

  • Marketing Management
  • Lead Generation
  • Sales Management
  • Social Media Connect
  • Customer Support
  • Collaboration
  • Business Intelligence
  • Business Analytics & Reports

CRM empowers you to focus on your organization’s relationships with individual people and partners – they may be customers, service users, vendors or suppliers etc.…. Moving beyond CRM as a sales and marketing tool embedding it in your business – from HR to customer services and supply chain management, can be some of the biggest gains of productivity.

CRM marketing systems can analyze, track campaigns over various channels, such as customer visits, emails, phone efforts, presentations, search and social media. Customer Relationship Management Services directly updates your business processes, connecting technology and people revealing customer profile details, their behavior with deep-dive analysis and perception into critical sales and customer metrics.

We provide real time business analysis in facts & figures for our customers to plan and multiply their business.

Predictive Analytics
Predictive Analytics
Predictive Analytics
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